Legal Terms


Data protection statement

We take the need to protect personal data very seriously. For this reason, protecting customer data and using such data only in a manner expected from us by our customers enjoys top priority; after all, the trust of our customers is our greatest asset. Accordingly, it is a matter of course for us to be in compliance with the statutory provisions relating to data protection pursuant to Section 5 of the German Federal Data Protection Act (BDSG).
Section 5 BDSG – Data Protection
Persons engaged in the field of data processing are prohibited from collecting, processing or using personal data in an unauthorised manner (data secrecy). Such persons, if employed by non-public entities, are to be committed to data secrecy when taking up their activities. Data secrecy must also be maintained beyond the end of their activities.

Collecting and processing personal data

The personal data you make available to us via our website or by e-mail (in particular, your name, address, and e-mail address) are used only in correspondence with you and only for the purpose for which you provide the relevant data to us. This includes answering your questions, orders placed, or your job applications.

If we make use of the services of third parties for data processing purposes, their contractual relationships with us are governed by the provisions of the BDSG. Other than that, your data will not be made available in any form to third parties unless you have given your consent or an order is imposed by a public authority.

Right to access and correction / revocation

You are entitled to review, correct and revoke your data in storage with us or to have the data deleted. To do so, simply send an e-mail message to our Data Protection Officer.

Storage duration

We will only keep personal data conveyed to us via our website until the purpose has been fulfilled for which the data were entrusted to us. To the extent that any commercial or tax-related mandatory retention periods are to be observed, the storage duration for certain data can amount to up to ten years.

Non-person-related data

When you visit our website, non-person-related information is collected automatically in order to assess and evaluate the attractiveness of our website and to constantly further optimise our Internet presence. This information includes data on the Internet browser used, the domain name of the website from which you visit our pages, the number of visits, average visit periods and pages opened.


The information presented on our website was reviewed with great care. However, we assume no warranty that the information in question is always correct, complete, and up to date.
Links to third-party websites (hyperlinks)
Our web pages contain links to web pages of third parties. HELM is not responsible for their content, availability and data protection strategies. Hyperlinks to such websites are used exclusively at the respective user’s own risk.


The content of our web pages is protected by intellectual property rights. The use of any texts, portions thereof or image material is subject to the prior consent of HELM AG.

Applicable law

All information and data, the use of our website and the registration via our website are exclusively subject to German law. The place of jurisdiction is Hamburg.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics.

Further information concerning the terms and conditions of use and data privacy can be found at or at . Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).


If you have any questions or suggestions, please contact the following persons:

Public Relations

Data Protection Officer

The further development of the Internet may call for adjustments to be made to our Data Protection Statement from time to time. We will provide information on any changes necessary on this web page.
Hamburg, 1 April 2013