Data protection declaration

HELM AG (hereinafter “we”), Nordkanalstraße 28, 20097 Hamburg, Germany is responsible for this website.

Our Data Protection Officers can be contacted via the following e-mail address: datenschutzbeauftragterhelmag.com.

1. Definitions

The terms “personal data” or “data” refer to all information related to an identified or identifiable natural person. “Identifiable” means a natural person who can be identified directly or indirectly, in particular through an identifier such as a name, an index number, location data, or one or several characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

Affected person” means an identified or identifiable natural person, for instance you yourself.

Person responsible” refers to the natural or legal person, government organ, institution or other body that solely or jointly decides on the purpose and means of the processing of personal data.

Processing” or “process” refers to all manual or automated procedures carried out, or all such series of procedures related to personal data such as the gathering, collation, organization, assignation, saving, adjustment or modification, selection, calling up, use, provision of access through transfer, dissemination or any other means of making data available, comparison, linking, limitation, or deletion. Processing refers to the corresponding activity.

Further, the terms used in this Data Privacy Statement correspond to those used in Art. 4 GDPR.

2. Processing your data

We process the personal data that you make available to us via our website or via e-mail in the manner described in the following.

2.1 Visits to our website

When you visit our website, your browser automatically sends us information that is then temporarily saved in a logfile. This information includes your IP address, the date and time of your visit, time deviation from GMT, http status code as well as the domain name of the website from which you visited ours (referrer URL). We process these data to ensure the correct display, use, stability and security of our own website.

The legal basis for data processing is Art. 6 (1) 1(f) GDPR. Legitimate interest is provided by the above-mentioned data-processing purposes.

We additionally use cookies on our website. Further information on these is available below under section 2.4 of this Data Privacy Statement.

2.2 Contacting us via the Contact Form

Should you have questions about our products or regarding other matters, we give you the option of contacting us via the Contact Form we provide. Within this we process your personal data (name, address, telephone number, e-mail address, details regarding your company and position) to be able to provide you with an individualised response to your request.

Within this, the processing of your data is necessary either to carry out pre-contractual measures with you (Art. 6 (1) 1(b) GDPR) or is based on our legitimate interest in responding to your enquiry (Art. 6 (1) 1(f) GDPR).

2.3 Contact via e-mail

You also have the option of contacting us via e-mail should you have questions regarding our products or other enquiries. We process your data, i.e. your e-mail address, destination address, IP address, e-mail programme, date and time of your e-mail, the content of your e-mail as well as the information you provide to enable us to respond to your enquiry individually.

Within this, the processing of your data is necessary either to carry out pre-contractual measures with you (Art. 6 (1) 1(b) GDPR) or is based on our legitimate interest in responding to your enquiry (Art. 6 (1) 1(f) GDPR).

2.4 Cookies

We use ‘cookies’ on our website. These are text files that are saved on your computer or other end-devices such as your smartphone or tablet. Using cookies helps us design our website to meet the needs of users and to continually optimize it, as well as to analyse how you use our website in order to improve it to better serve your interests.

For instance, session cookies show us when you have visited individual pages of our website. Session cookies are automatically deleted when you leave our website.

In addition we also use temporary cookies that are saved on your computer or end-devices for a limited period of time. These cookies indicate to us what data you entered and what settings you selected on a previous visit to our website, so that you do not have to re-enter or reselect these.

Further, we use tracking cookies to log the use of our website statistically and thus to optimise our website.

The processing of your data by means of cookies for the above-mentioned purposes is based on our legitimate interest (Art. 6 (1) 1(f) GDPR).

We use the following cookies on our website:

Cookie Provider Purpose Opt-Out/ Refusal Procedere
cookieconsent_dismissed
(Cookie-Hinweis oben auf der Seite)
HELM AG Checks whether or not the user has accepted cookies Not possible, as this is necessary for the technical provision of the website. session cookie
(automatically deleted on leaving the website) 
fe_typo_user
(standard TYPO3 session cookie)
HELM AG Identifies the user’s session via a randomly generated numeric code. Not possible, as this is necessary for the technical provision of the website. session cookie
(automatically deleted on leaving the website)
pixel_ratio HELM AG Adjusts the layout file / design to suit the user’s end-device. Not possible, as this is necessary for the technical provision of the website. session cookie
(automatically deleted on leaving the website) 
_ga (Google Analytics)
_gid (Google Analytics)
Google Logs information about the user’s activity on the website.  https://tools.google.com/dlpage/gaoptout?hl=en session cookie
(automatically deleted on leaving the website)
_gat (Google Analytics) Google Logs the frequency of the user’s visits to the website, to minimise data traffic. https://tools.google.com/dlpage/gaoptout?hl=en session cookie
(automatically deleted on leaving the website)
NID (Google Maps) Google Displays our locations. https://tools.google.com/dlpage/gaoptout?hl=en session cookie
(automatically deleted on leaving the website) 
IDE (Google Ads) Google Measures user activity on the website to optimise the display of advertis https://tools.google.com/dlpage/gaoptout?hl=en session cookie
(automatically deleted on leaving the website) 


In detail:

cookieconsent_dismissed

With the aid of this cookie we can identify whether you have confirmed your acceptance of the cookie notification (“This website uses cookies to optimise our offer to you”) by clicking “Accept”; if so will the page will not display this notification again. As part of this, your IP address will be saved until you leave the website.

fe_typo_user

This is a standard TYPO3 session cookie that stores information regarding your current website visit (including your anonymized IP address and the time of your visit). To do this, a randomly generated numeric code is created that allows our website to recognise you, as long as you do not close your browser. For example, your language preference will be maintained during your visit to our website.

pixel_ratio

This cookie ensures that our website is correctly displayed to you, through storing information on your screen resolution for the duration of your visit to our website.

Google Analytics

We use Google Analytics, a Web analysis service provided by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA, hereafter “Google”). This allows us to analyse how you use our website. When you visit our website, information about your use of the website is logged (your IP address, the date and time of your visit, referrer URL, your browser model and version) and is then transmitted to a Google server in the USA and stored there. Your IP address is generally anonymised by Google within the EU and eurozone countries before these data are transmitted to the server in the USA. Your IP address is not combined with other data held by Google. The information gathered in this way may be transmitted to third parties insofar as this is required by applicable law, or for fulfilling orders.

You can prevent the processing of your data by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en). Further information regarding the processing of your data by Google Analytics and on data privacy at Google is available at https://www.google.com/analytics/ and at https://policies.google.com/?hl=en.

Google Maps

We use Google Maps, a Google offer, on our website to display the locations of our offices and subsidiaries. When users visit sub-pages in which Google Maps is integrated (‘Locations’ and ‘Contact Form’) a cookie is saved on your end-device to process user settings and user data (language, number of search results displayed, activation of the Google SafeSearch filter).

This cookie is not normally deleted when you close your browser but expires after a certain period, unless you delete it previously. If you do not accept this data processing you can deactivate the Google Maps service and thus prevent data processing by deactivating the JavaScript function in your browser. Further information on the cookies used by Google is available here as well as in Google’s Data Privacy Statement.

IDE (doubleclick.net)

This cookie supports the appropriate display of advertising to the user (for instance, preventing single advertisements from appearing repeatedly). This cookie logs user activity following the display of an advertisement in order to measure its effectiveness and to optimise future advertisements correspondingly for the user.

3. Transfer to third parties

Whenever we commission third parties to carry out data processing on our behalf, their contractual relationships with us are governed by the requirements of the applicable Data Protection law.

Otherwise your data will not be transferred to third parties unless we specifically inform you of this in advance, and such data transfer to third parties is permitted under a statutory provision (e.g. your explicit consent to the execution of a contract, or on the basis of other statutory provisions), or we are legally obliged to make this data available to fulfil a statutory requirement.

The following third companies are working for us:

Support 
sitegeist Media Solutions GmbH
Poßmoorweg 2
22301 Hamburg

Provider 
Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4-6
32339 Espelkamp

4. Duration of data storage

As a general principle we only store personal data until the originally intended and approved purpose of saving and storing it has been fulfilled.

Data is not deleted if this information is necessary to fulfil a statutory obligation that we are required to uphold. For instance we are subject to statutory commercial as well as taxation data-storage provisions that require certain data to be stored for up to ten years.

5. Your rights

You have the following rights:

  • the right to be informed about the personal data we process (Art. 15 GDPR)
  • the right to have the personal data we process corrected and / or completed (Art. 16 GDPR)
  • the right to have the personal data we process deleted (Art. 17 GDPR) or to restrict its processing (Art. 18 GDPR)
  • the right to data portability (Art. 20 GDPR).

You have the right to lodge an official complaint with the responsible supervisory authority.

You have the right under the provisions of Art. 21 (1) and Art. 21 (2) GDPR to refuse the processing of your personal data at any time that is carried out in pursuit of our legitimate interests (Art. 6 (1) 1(f) GDPR).

If you have consented to the processing of your personal data, you have the right to withdraw this consent at any time.

To exercise these rights please e-mail our Data Protection Officers.

6. Contact

Should you have any queries or comments regarding data privacy please contact our Data Protection Officers.

The further development of the Internet requires us to update our Data Privacy Statement. We will publish all required changes on this website.

Hamburg, 25 May 2018